Refunds & disputes
How to dispute a transaction, get a FanBucks credit, and what counts as a chargeback.
- Fansit's refund policyAll refunds are issued as FanBucks credits. Here's what's eligible, what isn't, and how to request one.5 min read
- How to dispute a transactionOpen the wallet, find the transaction, and select Dispute. We respond within 3 business days.4 min read
- What happens if a creator deletes their account?Subscriptions stop auto-renewing, PPV content you bought stays accessible, and tips are not refundable.3 min read
- Chargebacks vs Fansit disputes — use the right oneFiling a chargeback with your bank when you should have used Fansit's dispute flow can get your account permanently banned.4 min read
Still need help?
Email support@fansit.com